CRM features: what you actually need in version one
A feature list for a CRM that ships: the six that earn their place in v1, the five that can wait, and the ones that quietly cost more than they return.
4 min read#crm#architecture#saas
3 posts
A feature list for a CRM that ships: the six that earn their place in v1, the five that can wait, and the ones that quietly cost more than they return.
A cost model for custom CRM development: what drives the number, where budgets overrun, and how an off-the-shelf subscription compares over three years.
When custom CRM development beats Salesforce, and how to build one that lasts: the data model, pipeline state machine, idempotent lead capture and scope.